At Smart Home Solutions, we strive to provide prompt and reliable delivery services to ensure your satisfaction. Please review our shipping policy below:
1. Delivery Charges
- Standard Delivery: We offer free standard delivery on all orders above ₹500 within Delhi, Noida, Gurgaon, and Kanpur. For orders below ₹500, a nominal fee of ₹40 will be applied.
- Express Delivery: Available at an additional cost, calculated during checkout based on your location and order size.
2. Estimated Delivery Time
- Order Processing: Orders are processed within 2-3 business days, excluding Sundays and public holidays.
- Standard Delivery: Typically delivered within 4-6 business days after order processing.
- Express Delivery: Delivered within 1-2 business days after order processing.
Please note that delivery times may vary based on product availability, your location, and unforeseen circumstances.
3. Serviceable Locations
We currently deliver to the following areas:
- Delhi
- Noida
- Gurgaon
- Kanpur
If your location is outside these areas, please contact our customer support to discuss potential delivery options.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation email or SMS with tracking details. You can monitor your order status through our website or by contacting customer support.
5. Delivery Attempts
Our delivery partner will make two attempts to deliver your order. If unsuccessful, the package will be returned to our warehouse, and we will contact you to arrange a re-delivery or cancellation.
6. Contact Information
For any questions or assistance regarding shipping, please contact us:
Head Office Delhi: B-22, 40 Feet Rd, Block G,
Molar band Extension, Badarpur, New Delhi,
Delhi 110044
Branch Palam Delhi:- RZH- 626 Raj Nagar Part 2 Palam Colony New Delhi 110077
Contact Us:- 9319649238
Branch Office Noida: House no:-99, Street no:- 7,
Vill:-Mamura, Sector 66, Noida,
Uttar Pradesh 201301
Branch Office Kanpur : House No -87, Makri Kheora,
Nawabganj, Kanpur, Uttar Pradesh 208002
We are committed to ensuring a smooth and efficient delivery experience. Thank you for choosing Smart Home Solutions.